Business apps and customer-related apps faced multiple challenges in their life cycle. There are lots of strategy issues, mostly related to customer-facing apps. It is a major concern if your customers experiencing these issues. Mobile apps reflect brand identity and business value. Nowadays every brand exists on app stores it is important to build your customer relationship, loyalty, increase sale and business engagement. All of these apps need regular updates and customer-friendly interfaces.

Here we look into these issues that mostly occurred during development and deployment in different organization. At this time following challenges are top concerned.

Discover the Right team of developers 

There are two types of app are in majority once for customer-based another for employees. Customer-facing apps can be exclusively responsible and lead to major change within a business. You must have projects managers who not only comprehend the mobile space, but also improve your business, goals, and reduce difficulties from a product perception.

App developers especially designers are also the important members that must be addressed. Always incorporates key roles and filled them with high-level abilities. Customer-facing apps are known as replication of your business image. These apps not only function smoothly but also involve customers. For that reason, design and user interface are top primacy as compare to employee-facing apps.

Comparison from Web, Native & Hybrid

Normally there is three major types of a mobile app in terms of app development knows as web, native and hybrid. Many corporate or enterprises have very less knowledge about these platforms and it is challenging to select which one is esteemed. For this, you must have a good understanding of your business prospects. Every enterprise has different dynamics of business there are multiple solutions available according to needs. 

For shopping or user-facing app, the most popular is the native app and recommended globally. Generally, native app development is an expensive effort. But it comes with few advantages. Like native app is better in performance with supersonic speed. Native apps equipped with smart integration and easily incorporate with new platform features. Also, it has great chemistry with hardware and compatibility is better from other platforms.

From waterfall to agile cycle 

 Many organizations emphasis on waterfall technology these days, but when it comes to design user-facing app it is recommended to begin with agile development. It is because the customer-facing app needs regular updates and changes. The agile framework is one of the best platforms, particularly for the iteration process.

Some points to remember

As compare to employee-facing apps, customer-facing apps adjoining with hundreds of challenges. Keeping resources and expertise is even more challenging. It is recommended to utilize accurate skill sets and resources for smooth operations including development, deployment and after service. Once you set the approach you’ll be able to deliver better apps with improved user experience. It is also helpful to redesign and develop more app on the same technologies and requirements. Mobile App development is an iterative procedure with continuous changes and updates to increase your audience. 

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